Trouble Shooting:
Problem 1: Press the button “Start Server” but unable to start the conversion server.

Please register the convert service.
From the command line, run “ACS.exe/ service”, then there will be new item “AutoDWG Conversion Service” be listed in the system.

Please check out the service is turned on correctly in the windows.
Please click from windows: Start--control panel--Administrative tools--Services, and look up the service called “AutoDWG Conversion Service”, this service should been started and the start type is automatically.

Problem 2: copy files into the watched folder, but no converted files created.

Please try this:
From windows “Start--Run…” copy and paste the following command:
regsvr32  "C:\Program Files\AutoDWG\DWG Conversion Server\DWGTOPDFX.dll"
regsvr32  "C:\Program Files\AutoDWG\DWG Conversion Server\DWG2ImageX.dll"

And this one:
regsvr32  "C:\Program Files\AutoDWG\DWG Conversion Server\mfc42.dll"
Problem 2: There are Image files converted successfully, but there is NO PDF file created, all files reported as converted fail.

This problem is because of the missing of PS path, or PS path not configured correctly.
Please check out there is PS path at the location C:\Windows\System32\PS\, and there are many *.ps files in this folder.
Please check out the configuration of registry is correct, please run “regedit” go to the item “HKEY_LOCAL_MACHINE\SOFTWARE\AFPL Ghostscript\8.00” and the value of GS_LIB should be the location of the PS path. As default, the path should be C:\Windows\System32\PS\

And please note, during the installation, the browser will get a warning message that confirms you install the software, and also if you are running the anti-virus software, there is warning on write protection for the registry of your computer, please do click on the "yes" or "accept" button to allow the software alternative registry, and write the registration information, else the registration will not be completed, even the installation software proceed to the last step.